Privacy Policy

1. Who we are

This policy describes how Caya Luxury Wellness ("Caya," "we," "us") handles information from people who visit cayaluxury.com and use its services. Controller: Caya Luxury Wellness. Contact: admin@cayaluxury.com.

2. Information we collect

CayaLuxury.com contains no forms and does not directly request personal or medical information. If you choose to write to us voluntarily by email, on WhatsApp or through a social network, we will receive the information you choose to share. The hosting provider may also process basic technical data necessary to operate and protect the website.

About the WhatsApp button. The website includes a link that opens WhatsApp with a message already written. The website sends nothing: you send the message, if you want to. If you choose to write to us there, the conversation happens inside that app, and the information you share will also be processed by WhatsApp and Meta under their own privacy policies.

You can see the detail of that technical data in the Cookie Policy.

3. Health information

We do not request health information. This site does not ask about your weight, age, pregnancy, conditions, medical history or medication, and there is no form where you could provide them.

If you write to us by email, on WhatsApp or on social media, please do not include information about your health: we do not need it, this is not the right channel and we cannot assess individual cases. For that, consult a licensed healthcare professional.

4. How we use your information

• To reply to the messages you send us.
• To inform you about the academy's educational content.
• To comply with applicable legal obligations.

We do not sell or rent your personal information to third parties.

5. Who we share it with

Only with providers that operate the website and the academy (for example, web hosting and the academy platform). Links to third parties such as WhatsApp, Instagram, TikTok or Skool are governed by their own privacy policies: clicking them takes you off this site.

6. Your rights

Depending on where you live (for example, California residents under the CCPA/CPRA), you may have the right to request access to, correction of, or deletion of your personal information, and not to be discriminated against for exercising these rights. Because we do not sell data, no sale opt-out applies. To exercise any right, email admin@cayaluxury.com.

7. Minors

This site and its services are intended for people 18 and older. We do not knowingly collect information from minors.

8. Changes to this policy

We may update this policy. The current version will be posted on this page with its update date.